OUR VETERINARIANS
Dr. Lisa Jividen
Dr. Lisa Jividen joined Plateau Animal Hospital in July, 2012 after Dr. Ed Higgins retired from 21 years of private practice.
I was raised on a small farm in North Alabama which provided me the opportunity to care for a variety of animals. My father was a WWII veteran who instilled in me a tremendous amount of pride, honor, and sense of duty to my Country. Therefore, I eagerly joined the US Army Veterinary Corps while in school. After graduation I served my country for 3 years caring for the Military Working Dogs and Soldiers’ pets. After my service in the military I eagerly jumped at the opportunity to have a small animal practice in Crossville, TN.
Dr. Ronald McAmis
Dr. McAmis joined Plateau Animal Hospital in 2018, in a part-time capacity. He and his wife have four grown children, two boys and two girls. Dr. “Mac”, as he is affectionately called, moved from Hallsville, Texas, where he retired from his veterinary practice of 20 years, which includes five years as an equine vet. In addition to his dedicated service to helping the animal kingdom, Dr. Mac is also a veteran of the Texas police force.
Dr. Mac now resides in East Tennessee where he and his wife raise horses, dogs and fish. They like to horseback ride and spend quality time enjoying their surroundings.
OUR STAFF
Donna Ford
Donna joined the PAH family in January of 2019. She has been in the customer service field her entire life. She is originally from New Jersey. She has one four legged baby Maggie. When she’s not at the clinic working she enjoys spending time with her family and cooking!
Viki Avalos
Viki recently joined the PAH family in October 2021. She loves working customer service, is bilingual, and has worked numerous jobs in the food service industry. She feels super blessed to be working in an environment where she truly feels appreciated. Viki has always had a big love for animals and has two fur babies of her own, a pup named Bucky and a cat named Oskar. When she is not working her jobs, she loves trying out new coffee shops and restaurants. She has a big love for baking, music, dancing and anything involving art.
Jessica Mullins
I am the mother of two amazing children, and a pet parent to a cat named Susan. I am originally from Crossville and moved to Johnson City for college. I studied chemistry at ETSU and found that my real calling is customer service. I was a store manager for 8 years at a convenience store. I decided to move back to Crossville to be closer to my family. I didn’t realize I could be this happy with a job until I began working as a receptionist at PAH in August of 2019.
Amanda Brewer
Amanda is passionate about veterinary medicine, her three cats, Disney world and gardening among many other things. She truly enjoys her job as a vet tech and working with all the members at P.A.H.
Amanda is originally from Florida but has been a Crossville resident for several years. She has an Associate of Arts degree from Hillsborough Community College. She has worked previously as a veterinary technician and locally as a substitute teacher.
Wendy Parham
Wendy has been with our PAH family since 2015. She is our Kennel Manager. She has an amazing repour with all of our animals. She has been married for 20 years and has 3 beautiful children. One of whom who blessed her with a grandson. Wendy is also has a sassy little dog named Tinkerbell and a cat named Miss Kitty. When Wendy is not taking care of the animals, she enjoys supporting her son in his dirt bike competitions, cycling, hiking and spending quality time with her family.
Nicholas Jones
Nick is originally from Salt Lake City Utah. He is currently working towards a Bachelors degree but aspires to eventually attend veterinary school. His long term goal is to become an exoctics veterinarian. He has two chinchillas; their names are Pablo and Toast Malone. He also dabbles in the arts, anything from sketching out a character or portrait to acrylic paintings on shoes. He enjoys cosplaying and attending conventions as his favorite characters. He also enjoys dancing and tennis and is currently learning Swedish.
Madalyn Thompson
Madalyn was born and raised in Crossville. She is currently in college majoring in Pre-Veterinary Medicine. She has two fur-babies, a dog named Daisy and a cat named Claire. In her free time she loves traveling, spending time with family and working as a toddler teacher at Grace Community Church.
Samantha Strouse
Victoria Sackett
Kelsey Green
HOSPITAL SECURITY
Sophie
Sophie has been a long term member of the staff and does a good job of overseeing the office.